Terms & Conditions

About us

Safariprivatetours Trading (Pty) Ltd T/A: safariprivatetours, a registered company in Cape Town South Africa would like to reassure all our clients that any personal data submitted, i.e.: Names, Surnames, Dates of Birth, Passport Numbers, Email addresses, Cellphone/Telephone numbers or any other form of personal details, will be used for the purpose of booking requirements which coincides with the client’s itinerary, Safariprivatetours is situated at 1st Floor Office A9, Island Workshops. 23 Milner Road, Paarden Eiland 7405.

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false, or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’, or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark, or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee, or make any representation regarding the safety, reliability, accuracy, correctness, or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

We understand the importance of keeping our clients’ personal information safe, secure, and protected at all times. We will never disclose our client’s personal data to anyone unless it is related to their itinerary, i.e.: Hotels, Safaris, Shark Cage Diving, etc.

By submitting a booking or an inquiry you agree to divulge your personal data we may require to process your booking or inquiry.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information will not be shared to third parties.

Third-Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependent on availability. Should we have availability, bookings will be confirmed once payment has been made.

Booking Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree with all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such a purchase. If you have any queries please contact us before making any purchase for any service through this website.

Booking confirmation

Bookings are confirmed once we have received full payment for your purchase.

Refunds/returns Policy

Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Each tour has its own cancelation policy which is displayed on the tour page. Most day tours have a free cancellation policy provided that the tour is cancelled 48 hours before the tour starts. Please read careful the tour cancellation policy before you make any purchase.

Disclosure of outlet country at the time of payment

South Africa First National Bank & Standard Bank

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR), and in USD for PayPal payment.

Safariprivatetours endeavors to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping). Safariprivatetours reserves the right to change pricing at any time without prior notice.

Credit Card

We accept MasterCard and Visa credit and American Express  cards. If you do not have a credit card we will send you a payment link or a payment details for you to do a bank transfer or Eft. Please utilize one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience. Should you require any assistance during your booking process, please contact our Support Team on +27214472720 (office hours) or +27738476425 (after hours) or email: info@safariprivatetours.com.

Security Policy

1. Virtual Card Services process all credit card transactions. All credit card transactions are 128-bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.

2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

3. The Merchant does not have access to credit details.

4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to Safariprivatetours and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Safariprivatetours for any civil action or any legal action deemed necessary against me.

Contact Details

Physical/Postal Address: Unit 14, The Royal, 4 Queenspark Avenue, Salt River, 7925.

Email address: info@safariprivatetours.com

Phone numbers: +27 (0) 82 849 2923

  • All payments to be made online or via banking details provided upon booking.
  • Full payment of 100% to be made when purchasing directly on our website unless otherwise arranged.
  • Confirmation will be received at the time of booking.
  • Itineraries are customizable on all private tours, on scheduled tours itineraries are fixed and departure and arrival times are approximate.
  • All vehicles are insured with a substantial passenger liability cover.
  • The free wifi in vehicles is mobile wifi and may not have a signal in some remote areas.
  • Most Private tours are charged per person and a few are charged per vehicle.
  • The legal age for the intake of alcohol is 18 years.
  • Safaris operate in all weather conditions, please dress appropriately.
  • Where meals are provided a vegetarian option is available on request. Please advise at time of booking if required.
  • Drinks and gratuities are excluded from the price of safari tours.
  • On some tours, meals and entrance fees are separate from the package price.
  • Our Scheduled Tours are subject to a minimum number of passengers. (Minimum 2 Guests)
  • English, French, and Swahili speaking Tour Guides are always available for day tours
  • German, Spanish, and Portuguese Tour Guides are available on request with an additional fee of R300.00 (Three Hundred Rand) on all guided day tours.
  • We accept American Express, Master, Visa & Diners Club credit cards as well as
  • Luggage and personal possessions are carried at your own risk. Safariprivatetours accepts no responsibility for any loss or damage to luggage or personal possessions of passengers.
  • Please ensure that valuables & travel documents are kept safe at all times.
  • Guests are required to have their own insurance against personal accident, medical costs, personal effects, cancellation, and curtailment

Why websites use cookies? What do Cookies Do? Types of Cookies

Also called a transient cookie, a cookie that is erased when you close the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. They typically will store information in the form of a session identification that does not personally identify the user. persistent cookie Also called a permanent cookie, or a stored cookie, a cookie that is stored on your hard drive until it expires (persistent cookies are set with expiration dates) or until you delete the cookie. Persistent cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific Web site. What Information Does a Cookie Store?
  • The name of the cookie.
  • The value of the cookie.
  • The expiration date of the cookie – this determines how long the cookie will remain active in your browser.
  • The path the cookie is valid for – this sets the URL path the cookie us valid in. Web pages outside of that path cannot use the cookie.
  • The domain the cookie is valid for. This makes the cookie accessible to pages on any of the servers when a site uses multiple servers in a domain.
  • The need for a secure connection – this indicates that the cookie can only be used under a secure server condition, such as a site using SSL.
What are Malicious Cookies? First and Third-Party Cookies The name cookie derives from UNIX objects called magic cookies. These are tokens that are attached to a user or program and change depending on the areas entered by the user or program.
cookie (called an Internet or Web cookie) is the term given to describe a type of message that is given to a Web browser by a Web server.  The main purpose of a cookie is to identify users and possibly prepare customized Web pages or to save site login information for you. When you enter a Web site using cookies, you may be asked to fill out a form providing personal information; like your name, e-mail address, and interests. This information is packaged into a cookie and sent to your Web browser, which then stores the information for later use. The next time you go to the same Web site, your browser will send the cookie to the Web server. The message is sent back to the server each time the browser requests a page from the server. A Web server has no memory so the hosted Web site you are visiting transfers a cookie file of the browser on your computer’s hard disk so that the Web site can remember who you are and your preferences. This message exchange allows the Web server to use this information to present you with customized Web pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it. session cookie For the most part a cookie will contain a string of text that contains information about the browser. To work, a cookie does not need to know where you are from, it only needs to remember your browser. Some Web sites do use cookies to store more personal information about you. However, this can be done only if you yourself have provided the Web site with that personal information. Legitimate Web sites will encrypt this personal information stored in the cookie to prevent unauthorized usage by another party with access to your cookie folder. Cookies have six parameters that can be passed to them: Cookies normally do not compromise security, but there is a growing trend of malicious cookies. These types of cookies can be used to store and track your activity online. Cookies that watch your online activity are called malicious or tracking cookies. These are the bad cookies to watch for, because they track you and your surfing habits, over time, to build a profile of your interests. Once that profile contains enough information there is a good chance that your information can be sold to an advertising company who then uses this profile information to target you with interest specific adverts. Many antivirus programs today will flag suspicious spyware or adware cookies when scanning your system for viruses. Viewing & Removing Cookies

Cookies are stored by the Web browser on your system’s hard drive, and you can view them to see which Web sites that you visit are associated with your cookie files.If using Internet Explorer, for example you select Tools then choose Internet Options. On the general tab you will see a section titled Browser History. Click Settings then choose View Files.

This will open up a Windows Explorer window that lists all your temporary Internet files, including your cookies. Each cookie will be identified by a site URL making it easy to determine which cookies you trust and want to keep and which you don’t recall from visiting a Web site and would delete.

To change your cookie settings, simply to go back into Tools then choose Internet Options. On the Privacy tab you will see a slider bar which you can move to adjust the level at which your browser accepts cookies. Low for example blocks third-party cookies that do not have a compact privacy policy and restricts third-party cookies that save information that can be used to contact you without your consent. Medium High will do the same but also block first-party cookies that save information about you. Other privacy options you can choose would be to accept all cookies or to block all cookies as well.

If you’re using a browser other than Internet Explorer, you can visit the following cookie pages on each browser Web site to find out how to manage your cookies when using Firefox, Opera, or Safari.

When choosing a privacy setting in your browser, two terms you will see are “first-party cookies” and “third-party cookies”. First party cookies are those cookies that originate from (or be sent to) the Web site you’re currently viewing. These types of cookies usually will contain information about your preferences for that particular Web site. These cookies are usually Third-party cookies originate from (or will be sent to) a Web site that is not the site you are visiting. For example, if the Web site you are on using third-party advertising those third-party advertising Web sites may use a cookie to track your Web habits for marketing purposes.

While some may simply choose to block all cookies, it can make Web surfing difficult if you do this. For example if you shop online, many e-commerce shopping carts that have been implemented with cookies will not work. Sites you frequently visit which enable you to personalize content also will not show your preferences when you visit if you delete or disable that cookie.

Most cookies, despite some misconceptions, are legitimate files and will not invade your privacy. Once you get in the habit of reviewing the cookies associated with your browser and manage them on your own by way of deleting malicious cookies or trying different browser privacy settings, you can still keep the good cookies that make surfing a breeze, yet keep the bad cookies that may be tracking your surfing habits off your system.

Did You Know…

Source : Webopedia.com

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Welcome to Savvy Tour and Travel Agency – your Satisfaction matters! At Savvy Tour and Travel Agency, we believe that the world is meant to be explored, and every journey should be an unforgettable experience. With a passion for travel and a commitment to excellence, we have been helping travelers embark on incredible adventures for many years.

OFFICE ADDRESS

KN5, Kisimenti A&F Plaza

Phone

Email